Shipping policy

Timeless Truck Beds – Shipping Policy

Effective Date: 03/01/2026

Timeless Truck Beds offers three shipping options. Due to the size and weight of complete truck beds, all shipments must comply with the terms outlined below.

1. Local Pickup – Mt. Airy, Georgia (30563)

Local pickup is available at a designated location in Mt. Airy, Georgia 30563.

Scheduling

  • Pickup must be scheduled in advance.
  • Customers will be contacted when their order is completed and ready for pickup.
  • Customers may not arrive without prior scheduling confirmation.

Loading Conditions

  • The pickup location does not have a loading dock.
  • The property offers driveway-level loading access only.
  • The truck bed will be placed on pallets and loaded onto the customer’s trailer.

Customers are strongly encouraged to:

  • Bring adequate tie-down straps.
  • Bring at least one additional person (“bring a buddy”) to assist with positioning and securing the load.

Responsibility & Liability

  • The customer is solely responsible for securing the load before leaving the property.
  • Timeless Truck Beds is not responsible for the load once it leaves the pickup location.
  • Risk of loss transfers to the customer upon departure from the property.

2. Local Delivery – Flat Rate $200

Local delivery is available for a flat rate of $200 to approved addresses. If the local delivery option does not appear in your check-out process, then you are outside of the local delivery area.

Eligibility

  • Available to both residential and commercial addresses.
  • Delivery address must be approved prior to purchase.

Delivery Conditions

  • The truck bed will be secured to a stack of pallets and then secured to a trailer for transport.
  • The customer is responsible for unloading the truck bed upon arrival.

Customers must provide:

  • Adequate manpower (recommended: at least two people), or
  • A forklift or appropriate equipment for unloading.

Timeless Truck Beds does not provide unloading services.

Scheduling

  • Customers will be contacted once the truck bed is completed to arrange delivery.
  • Delivery timing will be coordinated directly with the customer.

Responsibility & Liability

  • Risk of loss transfers to the customer once the bed arrives at the delivery address.
  • The customer is responsible for safely unloading and handling the product.
  • Timeless Truck Beds is not responsible for damage occurring during unloading.

3. Truck Freight – Flat Rate (Lower 48 States)

Nationwide freight shipping is available to the lower 48 United States at a flat rate.

What the Flat Rate Includes

  • Custom wooden crate construction
  • Crating that allows the bed to lay flat during transport
  • Transport to freight terminal or approved commercial address

This is the safest and most secure shipping method for complete truck beds.

Residential Freight Deliveries

Due to crate size and configuration:

  • Liftgate service is not available.
  • Residential shipments will be delivered to the customer’s nearest freight terminal.
  • The customer is responsible for picking up the shipment from the terminal.

Customers should bring:

  • A suitable trailer or truck
  • Adequate straps
  • Proper assistance for loading

Commercial Freight Deliveries

Commercial delivery requires:

  • A forklift, OR
  • A loading dock

If neither is available, shipment may need to be redirected to a freight terminal at the customer’s expense.

Freight Coordination

  • Customers will be contacted once their truck bed is assembled and ready for shipment.
  • After the shipment has been tendered to the freight carrier, the third-party freight company becomes the primary contact for delivery scheduling and coordination.
  • Timeless Truck Beds is not responsible for carrier scheduling delays.

Freight Inspection Requirement

For all freight shipments:

  • The customer must inspect the crate at pickup (terminal) or at time of commercial delivery.
  • Any visible damage must be noted on the delivery receipt before signing.
  • Failure to document damage at delivery constitutes acceptance in good condition.

General Shipping Disclaimer

Timeless Truck Beds is not responsible for:

  • Freight carrier delays
  • Terminal storage fees due to delayed pickup
  • Improper unloading
  • Damage occurring after transfer of possession
  • Additional service fees not included in the selected shipping option